Operations
Record waiting on a part as a state, not a pause
22 Feb 2022 · 1 min read
A job that is quiet because a cable is on order is still an open job. The machine’s status has to say so.
“Waiting on a part” is where gym jobs go to be forgotten. The chat stops. The machine stays taped off, or worse, the tape comes off because someone needed the station for a class.
The work order should say what is on order, when it was ordered, and who is expected to fit it. The asset should stay out of service if it is unsafe or unusable without that part. If it can be used with a limit, write the limit in language a trainer can repeat.
Do not clear the fault
The fault stays open until the work is done. Closing it because “we ordered the cable” makes the next report look like a new problem. It is the same problem, still waiting.
When the part arrives, the job moves. It does not need a new fault. Write the date it arrived. If the wrong part arrived, that is a note on the same job, not a reason to start again.
A weekly look at jobs in this state is more useful than a new spreadsheet. The question is only: what has been waiting longer than it should, and is the machine still correctly signed?
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